Eli Weiss
About Eli Weiss
Eli Weiss serves as the VP of Retention Advocacy at Yotpo and has extensive experience in customer experience and retention across various companies. He has worked as an angel investor and held leadership roles in customer experience at multiple organizations, demonstrating a strong entrepreneurial background and a global perspective.
Current Role at Yotpo
Eli Weiss serves as the VP of Retention Advocacy at Yotpo, a position he has held since 2023. In this role, he focuses on enhancing customer retention strategies, leveraging his extensive experience in direct-to-consumer brands. His work involves developing technology solutions that improve customer engagement and loyalty.
Professional Experience
Eli Weiss has held various roles in customer experience and retention across multiple companies. Prior to Yotpo, he worked as the Senior Director of Customer Experience & Retention at Jones Road Beauty from 2022 to 2023. He has also served as Director of Customer Experience at OLIPOP PBC from 2020 to 2022 and held positions at FUGU Luggage, including Director of Customer Experience, Operations & Business Development from 2017 to 2020.
Investment and Advisory Roles
Eli Weiss has engaged in several investment and advisory roles. He has been an Angel Investor at Portless since 2023 and previously at Huron and Novel in 2022 and 2021, respectively. Additionally, he serves as a Strategic Advisor at PrettyDamnQuick since 2023, contributing his expertise to emerging companies.
Entrepreneurial Background
Eli Weiss has a decade of experience in building and operating early-stage startups. He co-founded Sayar Care, where he worked from 2016 to 2020. His entrepreneurial background complements his roles in customer experience, providing a unique perspective on business operations and strategy.
Global Perspective and Social Presence
Eli Weiss has traveled to 36 countries, which contributes to his global perspective in business. He maintains an active presence on Twitter under the handle @eliweisss, where he shares insights related to customer retention and experience, engaging with a broader audience in the industry.