Sarah Mullen
About Sarah Mullen
Sarah Mullen is a Customer Success Manager specializing in SMS and Email at Yotpo, where she has worked since 2021. She holds a Bachelor of Science in Sport Management from the University of Massachusetts Amherst and has previous experience in customer success and business development roles.
Current Role at Yotpo
Sarah Mullen serves as a Customer Success Manager specializing in SMS and Email at Yotpo. She has held this position since 2021, contributing to the company's customer engagement and retention strategies. Her role involves ensuring customer satisfaction and optimizing the use of Yotpo's services for effective communication.
Previous Experience at Skyhook
Prior to her current role, Sarah Mullen worked at Skyhook in various capacities. She began as a Business Development Representative from 2018 to 2020, where she focused on generating new business opportunities. Following this, she transitioned to a Customer Success Manager role from 2020 to 2021, where she managed client relationships and supported customer needs.
Experience at Equinox
Before her tenure at Skyhook, Sarah Mullen worked at Equinox as a Membership Advisor from 2017 to 2018. In this role, she was responsible for assisting members with inquiries and promoting membership benefits, enhancing the overall customer experience.
Educational Background
Sarah Mullen completed her secondary education at Emma Willard School from 2005 to 2009. She then attended the University of Massachusetts Amherst, where she studied Sport Management and earned a Bachelor of Science (BS) degree from 2009 to 2013. Additionally, she studied at the Isenberg School of Management during her time at UMass Amherst.