Tal Raviv Shapira
About Tal Raviv Shapira
Tal Raviv Shapira is an Enterprise Customer Success Manager at Yotpo in Tel Aviv, Israel, where he has worked since 2022. He holds a Bachelor's degree in East Asian Studies and Literature from Tel Aviv University, and has previous experience in customer success and as a flight attendant.
Work at Yotpo
Tal Raviv Shapira has been serving as an Enterprise Customer Success Manager at Yotpo since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Yotpo's solutions for enterprise clients. Prior to this position, he worked as a Customer Success Manager at Yotpo from 2020 to 2022, where he developed skills in client relationship management and support.
Education and Expertise
Tal Raviv Shapira earned a Bachelor’s degree in East Asian Studies and Literature from Tel Aviv University, where he studied from 2015 to 2018. This educational background provides him with a diverse perspective and analytical skills that contribute to his professional roles in customer success management.
Background
Before joining Yotpo, Tal Raviv Shapira worked at EL AL Israel Airlines as a Flight Attendant from 2014 to 2020. This experience involved direct customer interaction and service, which helped him develop strong communication and problem-solving skills that are essential in his current role.
Career Progression
Tal Raviv Shapira's career has progressed from a Flight Attendant at EL AL Israel Airlines to roles in customer success at Yotpo. His transition to the tech industry reflects his adaptability and commitment to professional growth, allowing him to leverage his customer service experience in a new context.