Kapil Maheshwari
About Kapil Maheshwari
Kapil Maheshwari is a Senior Manager of Technical Support at Yugabyte, with over 16 years of experience in various technical and managerial roles across multiple companies. He has previously held positions at DataRobot, Snowflake Computing, IBM, Persistent Systems, and Teradata.
Current Role at Yugabyte
Kapil Maheshwari serves as the Senior Manager of Technical Support at Yugabyte, a position he has held since 2022. In this role, he oversees technical support operations, ensuring that customer inquiries and issues are addressed efficiently. His responsibilities include managing support teams and implementing strategies to enhance customer satisfaction. His tenure at Yugabyte marks a significant phase in his career, contributing to the company's commitment to providing robust database solutions.
Previous Experience at DataRobot
Kapil Maheshwari worked at DataRobot in two capacities. He first served as a Technical Architect from 2019 to 2021, where he focused on designing technical solutions to meet customer needs. Following this role, he became the Senior Product Support Manager in 2021, a position he held until 2022. His experience at DataRobot contributed to his understanding of product support and customer engagement in the AI-driven analytics space.
Career Background in Technical Support
Kapil Maheshwari has a diverse background in technical support and related roles. He began his career as a Netezza Administrator at Persistent Systems from 2007 to 2010. He then transitioned to various positions, including Customer Support Professional at Snowflake Computing and Senior Technical Consultant at Teradata. His extensive experience spans over 16 years, during which he has developed expertise in managing customer support and technical solutions across multiple organizations.
Education and Qualifications
Kapil Maheshwari earned a Bachelor of Engineering (B.E.) in Information Technology from Baldev Ram Mirdha Institute of Technology, where he studied from 2003 to 2007. His educational background laid the foundation for his technical career, equipping him with essential skills in information technology. Additionally, he attended Subodh Public School, which contributed to his early academic development.
Diverse Roles and Experience
Throughout his career, Kapil Maheshwari has held various roles that showcase his versatility in the technology sector. He has worked as a Pre-sales Engineer, Customer Success Manager, Solution Architect, Application Manager, and Technical Account Manager. His experience with four different startups and over 10 years in product companies highlights his adaptability and depth of knowledge in technical and managerial functions.