Paul Hendrick
About Paul Hendrick
Paul Hendrick is a Senior Technical Support Engineer with expertise in Oracle Database, Enterprise Architecture, Agile Methodologies, Databases, and PL/SQL. He currently works at Yugabyte and has a background in mentoring undergraduates at the University of West London and the University of Greenwich.
Work at Yugabyte
Paul Hendrick currently holds the position of Senior Technical Support Engineer at Yugabyte, where he has been employed since 2022. His role involves providing technical support and expertise in database management and architecture. He operates from Staines-upon-Thames, England, contributing to the company's mission of delivering high-performance database solutions.
Previous Experience at ServiceNow
Prior to his current role, Paul worked as a Senior Technical Support Engineer at ServiceNow for 11 months in 2021. During his tenure, he was responsible for resolving technical issues and providing support to clients, further enhancing his skills in technical support and customer service.
Expertise in Database Technologies
Paul possesses extensive expertise in Oracle Database, Enterprise Architecture, Agile Methodologies, Databases, and PL/SQL. His background in these areas enables him to effectively address complex technical challenges and contribute to the development of robust database solutions.
Education and Academic Involvement
Paul studied Computing and Information Systems at the University of West London, where he achieved a BSc(Hons) in 2011 after completing a one-year program. He also earned a Higher National Diploma (HND) in the same field from 2008 to 2010. In addition to his studies, he actively mentors undergraduates at both the University of West London and the University of Greenwich, supporting the next generation of computing professionals.
Long Career at Oracle
Paul's career includes a significant tenure at Oracle, where he served as Principal Advanced Support Development Engineer - Performance Diagnostics from 1997 to 2020. Over 23 years, he developed a deep understanding of performance diagnostics and advanced support, contributing to his expertise in database technologies.