Jenifer Alexander
About Jenifer Alexander
Jenifer Alexander serves as the Director of Sales Support at Zep Inc., where she has worked since 2015. She holds a Bachelor's Degree in Business Administration from Shorter University and has extensive experience in sales support and customer ordering systems.
Current Role at Zep Inc.
Jenifer Alexander serves as the Director of Sales Support for NASS at Zep Inc. since 2015. In this role, she oversees various sales support initiatives and strategies to enhance customer service and sales efficiency. Based in Atlanta, she has contributed to the company's growth and operational effectiveness for nearly nine years.
Previous Experience at Zep Inc.
Before her current position, Jenifer worked as the IT Director for NASS at Zep Inc. from 2009 to 2014. During this five-year tenure, she focused on integrating technology solutions to improve sales processes and customer interactions. Her experience in IT laid the groundwork for her current role in sales support.
Education and Qualifications
Jenifer Alexander earned her Bachelor's Degree in Business Administration and Management from Shorter University in 2000. She also studied at Henry Ford College from 1983 to 1985, where she gained foundational knowledge in business principles. This educational background supports her expertise in managing customer ordering systems and program management.
Expertise in Sales and Customer Support Technologies
In her current role, Jenifer has managed the implementation of Salesforce CPQ and InsideSales.com, enhancing the sales support infrastructure at Zep Inc. Her expertise includes program management for Salesforce projects, which has improved efficiency in customer ordering systems and overall sales processes.