Ronel Sequeira
About Ronel Sequeira
Ronel Sequeira serves as the Chief Customer Officer and has extensive experience at WNS, where he held various positions from Senior Associate to Deputy Manager over a span of twelve years. He completed his education at St. Stanislaus High School in India.
Work at Zepto
Ronel Sequeira serves as the Chief Customer Officer at Zepto. In this role, he is responsible for overseeing customer experience and satisfaction, ensuring that the company's services align with customer needs and expectations. His leadership in this position contributes to the overall strategy of enhancing customer engagement and loyalty.
Professional Experience at WNS
Ronel Sequeira has extensive experience at WNS, where he held multiple positions over several years. He began as a Senior Associate from 2010 to 2013, progressing to Assistant Manager from 2015 to 2018. He then served as Deputy Manager from 2018 to 2022, after a two-year tenure as Lead Associate from 2013 to 2015. This progression reflects his growth and development within the organization.
Education Background
Ronel Sequeira completed his education at St. Stanislaus High School in India. This foundational education provided him with the skills necessary to pursue a successful career in customer service and management.