Sandeep Goel
About Sandeep Goel
Sandeep Goel serves as the Head of Operations at Zepto, where he has worked since 2023. With over two decades of experience in the food and beverages industry, he has held various managerial roles and has a strong background in hospitality and retail operations.
Current Role at Zepto
Sandeep Goel serves as the Head of Operations at Zepto, a position he has held since 2023. In this role, he is responsible for leading the expansion and optimization of the company's business operations. He oversees over 300 outlets across India, focusing on enhancing operational efficiency and customer satisfaction.
Previous Experience in Hospitality
Prior to his current role, Sandeep Goel accumulated extensive experience in the hospitality sector. He worked at Cafe Coffee Day as a Shift Manager in 2003, and later held various positions at Barbeque Nation Hospitality Ltd., including Senior Cluster Manager and Business Manager for the West region. His tenure at Air India Limited as Learning and Development Manager further solidified his expertise in operations and training.
Education and Training Background
Sandeep Goel studied Hotel, Motel, and Restaurant Management at IHM Hyderabad, earning a Bachelor of Hotel Management (BHM) from 2000 to 2003. He also pursued further education in Workforce Development and Training at the Indian Society for Training and Development, and obtained a diploma in Organizational Leadership, Learning & Development. Additionally, he holds a Bachelor's degree in Tourism and Travel Services Marketing Operations from IGNOU.
Achievements in Business Development
Sandeep Goel played a key role in the establishment of Yellow Tie Hospitality, a franchise management company specializing in international cuisines. He successfully launched and scaled Adibuja, an online platform for organic and hydroponic produce, showcasing his ability to innovate in the food and beverage industry.
Expertise in Food and Beverage Industry
With over two decades of experience in the food and beverage industry, Sandeep Goel specializes in hospitality, retail operations, and e-commerce. His focus on creating innovative and customer-centric solutions enhances value and satisfaction within the sector, making him a notable figure in operations management.