Luz Trejo
About Luz Trejo
Luz Trejo is an Account Manager currently working at Zerocater in San Francisco, California. She has a background in sales and account management, having previously held positions at Yelp, Grubhub, and Torch.
Work at Zerocater
Luz Trejo has been employed at Zerocater as an Account Manager since 2022. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her experience in account management positions her to effectively address client needs and contribute to the company's objectives in the food service industry.
Previous Experience at Yelp
Prior to her current role, Luz Trejo worked at Yelp as a Sales Account Executive from 2014 to 2016. During her time in San Francisco, California, she developed skills in sales and client relationship management. Following her tenure at Yelp, she served as an Account Manager for Yelp Eat24 from 2016 to 2017, further enhancing her expertise in account management.
Experience at Grubhub and Torch
Luz Trejo worked at Grubhub as an Account Advisor from 2017 to 2021, where she focused on client support and account management in the San Francisco Bay Area. After her time at Grubhub, she joined Torch as a Customer Success Manager (CSM) for 11 months in 2021-2022, where she continued to build her skills in customer success and account management.
Education and Expertise
Luz Trejo studied at Mendocino College, where she earned an Associate of Arts degree in Communication from 2009 to 2012. She furthered her education at San Francisco State University, obtaining a Bachelor's degree in Communication Studies from 2012 to 2014. Her educational background supports her professional roles in account management and customer service.
Early Career and Customer Service Background
Before entering the tech and food service industries, Luz Trejo gained experience as a Customer Service Associate at jcpenney from 2008 to 2012. This role provided her with foundational skills in customer service that have been beneficial throughout her career in account management and client relations.