Aaron Suoja
About Aaron Suoja
Aaron Suoja is a Technical Support Engineer L2 currently employed at Zerto since 2020, with a strong background in disaster recovery solutions. He has extensive experience in technical support roles, including previous positions at Microsoft and Spot AI, and holds an associate degree in Computer Science from Renton Technical College.
Work at Zerto
Aaron Suoja has been employed at Zerto as a Technical Support Engineer L2 since 2020. In this role, he focuses on providing advanced technical support and solutions related to disaster recovery. His expertise in Zerto's products and services contributes to effective problem resolution for clients in the Greater Boston Area. Prior to his current position, he worked at Zerto as a Technical Support Engineer from 2019 to 2020, gaining valuable experience in customer support and technical troubleshooting.
Previous Experience at Microsoft
Aaron Suoja has extensive experience at Microsoft, where he held multiple roles over an eight-year period. He served as a Senior Support Escalation Engineer from 2006 to 2014, followed by a position as Senior Support Escalation Engineer - Beta from 2014 to 2017. Additionally, he worked as a Website Tester and Live Site Support from 2000 to 2006. His time at Microsoft provided him with a solid foundation in technical support and customer service.
Education and Expertise
Aaron Suoja studied at Renton Technical College, where he earned an Associate's degree in Computer Science from 1997 to 1999. He also attended Western Washington University, studying Biology from 1990 to 1993. His educational background complements his technical skills, which include advanced knowledge in disaster recovery solutions, Windows server environments, and virtualization technologies such as vCenter and Hyper-V.
Technical Skills and Specializations
Aaron Suoja possesses advanced skills in disaster recovery solutions, particularly with Zerto. He has extensive experience with various versions of SharePoint, including SharePoint 2013 and SharePoint 2010. Additionally, he specializes in troubleshooting and supporting OneDrive for Business, showcasing his versatility in handling different technical challenges. His background also includes strong knowledge of Windows Server 2008 and Windows Server 2012.
Additional Work Experience
In addition to his roles at Zerto and Microsoft, Aaron Suoja worked as an IT Consultant at Miles Technologies for five months in 2018. He also returned to Zerto for a brief period in 2019 before taking on his current position. Furthermore, he has been employed at Spot AI as a Technical Support Engineer since 2021, where he continues to apply his technical support skills in the Boston area.