Dong Xia
About Dong Xia
Dong Xia serves as the Shanghai Technical Support Manager at Zerto, where he has worked since 2019. With a background in engineering and experience in various technical roles, he has contributed significantly to the field while also engaging in community service and mentoring.
Work at Zerto
Dong Xia has been employed at Zerto since 2017, initially serving as a Technical Support Engineer. In 2019, he advanced to the role of Shanghai Technical Support Manager. His tenure at Zerto spans a total of seven years, with five years in the managerial position, both based in Shanghai City, China. In these roles, he has contributed to the technical support operations, ensuring customer satisfaction and effective problem resolution.
Education and Expertise
Dong Xia holds a Bachelor of Engineering (B.E.) and a Master of Engineering (M.E.) in Computer Systems Networking and Telecommunications from Victoria University of Wellington. He completed his undergraduate studies from 2006 to 2010 and his master's degree from 2011 to 2013. Additionally, he studied Marketing at Massey University, earning a New Zealand Diploma in Business Studies from 2004 to 2005. His educational background provides a strong foundation for his technical and managerial roles.
Background
Prior to his current roles at Zerto, Dong Xia worked at Dell EMC as an Upgrade Engineer from 2013 to 2017 in Shanghai City, China. He also gained experience in New Zealand, where he worked as a Developer at the Ministry of Social Development from 2012 to 2013 and participated in a summer internship as a Researcher at Victoria University of Wellington in 2010. His diverse work experience spans multiple countries and industries.
Community Involvement
Dong Xia is actively involved in community service, volunteering at the Chinese Senior Community in Wellington. He demonstrates a commitment to supporting others through mentorship in the Āwhina program at Victoria University of Wellington, where he aids students in their academic and personal development. His engagement in these activities highlights his dedication to giving back to the community.