Jose Rodrigues
About Jose Rodrigues
Jose Rodrigues is a Senior Member Services Specialist currently employed at Zipcar in London, where he has worked since 2016. He has a background in English and business studies from Universidade da Madeira and has held various roles in member services and operations management.
Current Role at Zipcar
Jose Rodrigues serves as a Senior Member Services Specialist at Zipcar, a position he has held since 2016. In this role, he is responsible for managing member inquiries and ensuring a high level of customer satisfaction. His experience in member services has contributed to the overall efficiency of operations at Zipcar in London, Greater London, United Kingdom.
Previous Experience at Zipcar
Before becoming a Senior Member Services Specialist, Jose Rodrigues worked as a Member Services Associate at Zipcar from 2016 to 2020. During this time, he developed skills in customer service and operational support, which laid the groundwork for his current role. His tenure at Zipcar reflects a commitment to enhancing member experiences.
Background in Security Operations
Jose Rodrigues worked at Tamper Protecção e Segurança S.A. as a Control Room Operator from 2008 to 2015. This role involved monitoring security systems and coordinating responses to incidents, providing him with valuable experience in crisis management and operational oversight.
Education and Qualifications
Jose Rodrigues studied at Universidade da Madeira, where he pursued English and Business Studies. He completed his Bachelor's degree from 2003 to 2011. Additionally, he continued his studies in English and Business Studies at the same institution from 2005 to 2012, further enhancing his academic background and skill set.
Current Role at Highways England
Since 2020, Jose Rodrigues has been working as an Operations Centre Controller at Highways England. In this position, he is involved in monitoring traffic operations and managing incidents on the road network, contributing to the safety and efficiency of transportation in the region.