Maximilian Ottersbach
About Maximilian Ottersbach
Maximilian Ottersbach is a New Members Agent at Zipcar, where he has worked since 2016. He holds a Bachelor's degree in Tourism and Travel Services Management from London South Bank University and has experience in various roles within the hospitality and travel sectors.
Work at Zipcar
Maximilian Ottersbach has been employed at Zipcar as a New Members Agent since 2016. In this role, he specializes in analyzing foreign licenses as part of the security screening process for new members. He has contributed to process improvements within the New Members department, focusing on increasing approval rates and reducing unsuccessful applications. Additionally, he addresses complex sign-up issues that arise due to glitches in the sign-up process, showcasing his problem-solving skills.
Education and Expertise
Maximilian Ottersbach holds a Bachelor's degree in Tourism and Travel Services Management from London South Bank University, which he completed from 2013 to 2015. He also studied International Hospitality Management at Oxford Brookes University for one year in 2011. His educational background includes a Bachelor's degree in German and Spanish from The University of Hull, completed from 2008 to 2010. He attended Mander Portman Woodward, where he studied Accounting, Spanish, and German, achieving his high school diploma from 2006 to 2008.
Previous Work Experience
Before joining Zipcar, Maximilian Ottersbach worked in various roles. He was a Ski Sales Consultant at ALPINE ANSWERS LIMITED for four months in 2015. Prior to that, he served as a Reservations Agent at Sheraton for two months in 2012-2013. He also worked as a Travel Shop Assistant at Generator Hostels for one month in 2012. These roles provided him with diverse experience in customer service and sales.
Background
Maximilian Ottersbach's educational journey began at The Junior School and continued at The Harrodian School. His academic pursuits have equipped him with knowledge in various fields, including hospitality, travel services, and languages. This diverse background has contributed to his professional capabilities in roles that require customer interaction and service management.