Silviu Giorgi
About Silviu Giorgi
Silviu Giorgi is a Key Account Manager at Zipcar, where he focuses on maximizing revenue and providing customer service for key accounts. He has a background in hospitality and holds an MSc in Management from Birkbeck School of Business.
Work at Zipcar
Silviu Giorgi has served as a Key Account Manager at Zipcar since 2019. In this role, he focuses on maximizing revenue by identifying and developing growth opportunities within existing accounts. He is responsible for delivering exceptional customer service, addressing day-to-day queries, and resolving challenges faced by key customers. Additionally, he proactively sources new business through prospecting, managing tenders, and driving referrals. His responsibilities also include producing various reports to support business operations, ensuring that the company meets its strategic objectives.
Education and Expertise
Silviu Giorgi holds a Master of Science (MSc) in Management from Birkbeck School of Business, Economics and Informatics, where he studied from 2017 to 2019. Prior to this, he earned a Bachelor of Arts (BA) in Management from Birkbeck, University of London, completing his studies from 2013 to 2017. His educational background equips him with a solid foundation in management principles, which he applies in his current role, particularly in the context of Mobility as a Service (MaaS) solutions.
Background
Before joining Zipcar, Silviu Giorgi worked as a Front Office Supervisor at Caro Hotel Bucharest from 2007 to 2009. This position provided him with valuable experience in customer service and operations management. His transition from the hospitality industry to the mobility sector reflects his adaptability and commitment to developing his career in account management and business development.
Achievements
In his current role at Zipcar, Silviu Giorgi has successfully managed key accounts and contributed to revenue growth through strategic account management. His ability to produce detailed reports, including monthly, quarterly, and annual assessments, supports informed decision-making within the organization. His expertise in Mobility as a Service (MaaS) solutions positions him as a knowledgeable resource in the evolving landscape of transportation services.