Heather Vines
About Heather Vines
Heather Vines is a Product Manager at ZoomCare, with over five years of experience in user experience and product management. She previously worked at Sur La Table in various roles, including User Experience Designer and Product Manager, and she advocates for clear communication of data-driven user stories.
Work at ZOOM+Care
Heather Vines has been employed at ZOOM+Care as a Product Manager since 2020. In this role, she is responsible for overseeing product development and ensuring successful customer experiences. She utilizes Agile methodology to lead projects and collaborates with cross-functional teams, partners, and vendors. Her focus is on gathering and analyzing data to inform product decisions and improve user experiences.
Previous Experience at Sur La Table
Heather Vines worked at Sur La Table for a total of seven years, holding multiple positions. She served as an Executive Assistant from 2012 to 2016, where she supported various operational functions. She then transitioned to the role of User Experience Designer from 2016 to 2019, focusing on enhancing customer interactions. In 2019, she was promoted to Product Manager, a position she held until 2020.
Education and Expertise
Heather Vines possesses over five years of experience in delivering successful customer experiences through data analysis and application. Her expertise includes crafting data-driven user stories and acceptance criteria, which she communicates effectively to stakeholders. This skill set supports her role in product management, where understanding user needs is critical.
Remote Work Preferences
Heather Vines prefers permanent remote work arrangements. This preference aligns with current trends in the workforce, allowing for flexibility and a focus on productivity without the constraints of a traditional office environment.
Leadership and Collaboration Skills
In her professional roles, Heather Vines has demonstrated strong leadership and collaboration skills. She leads projects and works closely with cross-functional teams, partners, and vendors. Her ability to advocate for user needs and communicate effectively contributes to the success of the projects she manages.