Jennifer Hanson
About Jennifer Hanson
Jennifer Hanson serves as the Head of Learning and Development at ZOOM+Care, where she has worked since 2020. She has a strong background in transforming healthcare learning models and has held various leadership roles in learning and development across multiple organizations.
Current Role at ZOOM+Care
Jennifer Hanson serves as the Head of Learning and Development at ZOOM+Care, a position she has held since 2020. In this role, she leads initiatives to improve onboarding processes, which have resulted in increased employee retention rates. She also facilitates cross-functional collaboration to enhance leadership development programs and develops enterprise learning strategies that align with the organization's goals. Additionally, she contributes to the strategic planning of learning and development frameworks that support diverse stakeholder engagement.
Previous Experience at PeaceHealth
Prior to her current role, Jennifer Hanson worked at PeaceHealth in various capacities. She served as the Epic Training Manager from 2013 to 2018, where she played a key role in transforming traditional healthcare learning models into innovative, digital-first approaches. Earlier, she was the Education Program Manager from 2012 to 2013. Her experience at PeaceHealth spanned a total of six years, during which she significantly contributed to the organization's learning and development efforts.
Experience at Eclipse Senior Living
Jennifer Hanson held the position of Director of Learning and Development at Eclipse Senior Living from 2018 to 2020. In this role, she was responsible for overseeing the learning and development strategies within the organization. Her leadership during this period helped shape the training programs and initiatives aimed at enhancing employee skills and organizational effectiveness.
Educational Background
Jennifer Hanson has a strong educational background in adult learning, organizational development, and healthcare administration. She earned a Master of Science (M.S.) in Adult Learning, Organizational Development & Human Resources from Oregon State University, completing her studies from 2011 to 2013. She also holds a Bachelor of Science (B.S.) in Healthcare Administration and a Master of Business Administration (MBA) in Leadership & Management, both from Concordia University-Portland, with her MBA completed in 2019.
Early Career at Kaiser Foundation Health Plan
Jennifer Hanson began her career in learning and development at Kaiser Foundation Health Plan, where she worked as a Learning & Development Leader from 2008 to 2012. During her four years in this role, she focused on enhancing training programs and initiatives that supported employee development and organizational goals.