Sophie Frey
About Sophie Frey
Sophie Frey is an Advanced Specialty Associate at ZoomCare, where she has worked since 2021. She has a diverse background in customer service and administrative roles, with previous experience at various organizations including the University of Redlands and the Juvenile Diabetes Research Foundation.
Work at ZOOM+Care
Sophie Frey has been employed at ZOOM+Care as an Advanced Specialty Associate since 2021. In this role, she efficiently manages administrative duties, including patient and provider scheduling, billing, and electronic medical record (EMR) documentation. She has completed over 300 blood draws and performs precise lab work for patients. Additionally, she serves as a qualified trainer for new associates and assists providers during medical procedures. Her ability to react calmly in emergency situations contributes to a supportive environment for patients.
Education and Expertise
Sophie Frey studied at the University of Redlands, where she earned a Bachelor of Science (B.S.) degree in Business Administration and Management from 2012 to 2016. Her educational background provides her with a solid foundation in management principles, which she applies in her current role at ZOOM+Care. Her expertise includes handling administrative tasks, performing lab work, and training new staff members.
Background
Sophie Frey has a diverse professional background that spans various roles in healthcare and customer service. Prior to her current position at ZOOM+Care, she worked at Smalls as a Customer Service Specialist and held multiple positions at the University of Redlands, including Office Assistant and Assistant Librarian. Her experience also includes working as a Front Office Assistant at Mark S. Frey D.D.S. and as a Digital Marketing Coordinator at Adpearance.
Previous Experience
Before joining ZOOM+Care, Sophie Frey gained valuable experience in several positions. She served as a Customer Service Specialist at Smalls from 2020 to 2021 and worked as a Front Office Assistant at Mark S. Frey D.D.S. from 2008 to 2012. Additionally, she interned at the Juvenile Diabetes Research Foundation (JDRF) in 2015 and worked as a Social Media Intern at Design Week Portland from 2019 to 2020. Her roles have equipped her with a range of skills applicable to her current position.