John Lin
About John Lin
John Lin serves as the Senior Vice President of Solutions Architecture at SymphonyAI Retail CPG, where he has been leading global pre-sales consulting efforts since 2023. He has extensive experience in the retail technology sector, having held senior roles at 1010data and Columbia University, and has a strong academic background in computer science and information technology management.
Current Role at SymphonyAI Retail CPG
John Lin serves as the Global Vice President of PreSales Consulting at SymphonyAI Retail CPG. He has been in this role since 2023 and operates in a hybrid work environment based in New York, New York. In this position, he leads a team that spans across the United States, Europe, and Asia, focusing on solutions architecture. He provides thought leadership on the activation of Generative AI value in retail, engaging with both customers and internal teams to drive innovation.
Previous Experience at 1010data
Prior to his current role, John Lin held multiple positions at 1010data. He served as Senior Vice President of Customer Success from 2015 to 2016 and then as Senior Vice President of Professional Services from 2016 to 2017. During his tenure, he contributed to enhancing customer engagement and service delivery, focusing on the needs of clients in the data analytics sector.
Educational Background
John Lin has a solid educational foundation in technology and management. He earned a Master of Science in Computer Science from New York University, completing his studies from 2004 to 2006. He also studied at Columbia University, where he achieved a Certificate in Executive Information Technology Management from 2002 to 2003. Earlier, he obtained a degree in Computer Science from Columbia Engineering, studying from 1995 to 1999.
Leadership and Innovation in Retail
In his current role at SymphonyAI, John Lin plays a key role in capturing the voice of the customer to innovate new connected solutions in the retail sector. He is involved in the development and integration of CINDE GenAI, an intelligence platform designed for connected retail. This platform enhances strategic decision-making by linking customer and product journeys, demonstrating his commitment to advancing retail technology.
Early Career at Columbia University
Before his roles in the private sector, John Lin worked at Columbia University as the Manager of Systems Development from 1999 to 2004. In this position, he was responsible for overseeing systems development projects, contributing to the university's technological advancements during his five-year tenure.