Security
Your data security and privacy are fundamental to how we build. We implement industry-standard security practices to protect your information and earn your trust.
Our Security Commitment
Trusted Team
Verified assistants and AI solution engineers
All assistants and solution engineers are full-time Chatsheet employees who undergo background checks and security training.
Secure authentication
We support Okta integration and multi-factor authentication to ensure authorized access to your account.
Confidentiality agreements
All team members sign strict non-disclosure agreements to protect your information.
Data Protection
Encryption in-transit and at-rest
Your data is encrypted during transmission and while stored on our servers using industry-standard protocols.
Cloud-based security
We leverage industry-leading cloud providers with built-in security controls, redundancy, and compliance certifications.
Access management
Granular permission controls allow you to manage who has access to your data and what they can do with it.
Security Monitoring
System monitoring
Our infrastructure includes logging and monitoring to help identify and respond to potential security issues.
Security updates
We regularly apply security patches and updates to our systems to address vulnerabilities.
Incident response
We maintain procedures for responding to security incidents and will notify affected users as appropriate.
Privacy & Compliance
Your data is yours
We don't sell your data to third parties. You maintain ownership and control of your information.
Transparent practices
Our privacy policy clearly outlines how we collect, use, and protect your data.
Compliance ready
We can work with your team to provide documentation and support for compliance requirements.
Working with Enterprise Teams
We understand that enterprise customers have specific security and compliance requirements. Our infrastructure is built on trusted cloud platforms with standard security controls including firewalls, encrypted storage, and access logging.
We support integration with common enterprise tools:
- • SSO and authentication (Okta, multi-factor authentication)
- • VPN and secure access requirements
- • Standard compliance documentation requests
For specific compliance needs or security questionnaires, our team is happy to work with you to provide the documentation and information your organization requires.
Questions about our security practices? Email us at help@chatsheet.com