Natalia Echavarria
About Natalia Echavarria
Natalia Echavarria is a Senior Customer Support Specialist at 1010data, where she has worked since 2023. She has a background in business analysis and application support, with previous roles at the Roman Catholic Diocese of Brooklyn.
Current Role as Senior Customer Support Specialist
Natalia Echavarria currently holds the position of Senior Customer Support Specialist at 1010data. She has been in this role since 2023, contributing to customer support operations in the United States. Her responsibilities include assisting clients with inquiries and ensuring a high level of customer satisfaction.
Experience at 1010data
Echavarria previously worked at 1010data as a Customer Support Specialist from 2021 to 2023. During her tenure, she developed skills in customer interaction and problem resolution, enhancing the support experience for users of 1010data's services.
Background in Business Analysis
Before joining 1010data, Natalia Echavarria worked at the Roman Catholic Diocese of Brooklyn as a Business Analyst from 2018 to 2021. In this role, she focused on analyzing business processes and providing insights to improve operational efficiency in Brooklyn, New York.
Previous Role as Application Specialist
Echavarria also served as an Application Specialist at the Roman Catholic Diocese of Brooklyn from 2014 to 2018. Her work involved supporting applications and systems, contributing to the technical needs of the organization.
Educational Background
Natalia Echavarria studied at Benjamin Banneker Academy, where she earned her High School Diploma. She furthered her education at John Jay College (CUNY), obtaining a Bachelor's degree in Criminal Justice. This educational background supports her analytical and problem-solving skills in her professional roles.