Monika Szczepkowska
About Monika Szczepkowska
Monika Szczepkowska is a Human Resources Specialist with extensive experience in HR and customer service roles. She has worked at 10Clouds since 2021 and has a background in tourism and travel services management from the University of Greenwich.
Current Role at 10Clouds
Monika Szczepkowska currently serves as a Human Resources Specialist at 10Clouds. She has held this position since 2021 and has accumulated three years of experience in this role. In her capacity as a Human Resources Specialist, she is involved in various HR functions, contributing to the overall management and development of human resources within the organization.
Previous Experience at 10Clouds
Prior to her current role, Monika worked at 10Clouds as an HR Administration Specialist for 11 months in 2021. She also completed a three-month internship as an HR Administration Intern from 2020 to 2021. These positions provided her with foundational experience in human resources administration and operations.
Customer Service and Hospitality Background
Monika has a diverse background in customer service and hospitality. She worked as a Barista at Costa Coffee in London from 2016 to 2018 for two years. Additionally, she served as a Customer Service Agent at loveholidays for one year from 2019 to 2020. These roles enhanced her skills in customer interaction and service delivery.
Educational Background
Monika studied at the University of Greenwich, where she earned a Bachelor's degree in Tourism and Travel Services Management. Her studies spanned four years, from 2016 to 2020. This educational background has equipped her with knowledge relevant to her career in human resources and customer service.
Early Career Experience
Monika's early career includes work experience at Citi in 2013 for one month in London. She also completed a student placement at BaxterStorey from 2018 to 2019 for ten months. These experiences contributed to her professional development and understanding of workplace dynamics.