Maria Torosyan
About Maria Torosyan
Maria Torosyan is a Senior Customer Care Agent at 10Web.io with extensive experience in business development and international collaboration.
Current Position at 10Web.io
Since 2023, Maria Torosyan has been working as a Senior Customer Care Agent at 10Web.io, based in Yerevan, Armenia. Her responsibilities in this role involve managing customer inquiries, providing technical support, and ensuring customer satisfaction. This position allows her to leverage her extensive experience in business development and customer relations.
Previous Roles at The Gurus LLC
Maria Torosyan had a significant tenure at The Gurus LLC, where she served as Head of Business Development Department from 2022 to 2023. Prior to that, she worked as a Business Development Manager from 2020 to 2021. In these roles, she played a pivotal role in expanding the company's business opportunities, demonstrating her skills in negotiation, strategic planning, and management.
Experience at Chamber of Commerce and Industry of Armenia
From 2014 to 2020, Maria Torosyan worked at the Chamber of Commerce and Industry of the Republic of Armenia. Her roles included President of Trade Union from 2017 to 2020 and Project Manager at the International Collaboration Department from 2014 to 2020. She was instrumental in managing international collaborations and was responsible for various projects aimed at enhancing trade and industry relations for Armenia.
Educational Background
Maria Torosyan holds a Master of Business Administration (MBA) from the Public Administration Academy of the Republic of Armenia (PAARA), where she studied from 2016 to 2018. She also earned her Bachelor's degree in Oriental Studies/Turkish Studies from Yerevan State University, completing her studies in 2014. Her academic background provides a solid foundation in both business administration and cultural studies.
Cross-Functional Team Management and International Communication
In her career, Maria Torosyan has managed a cross-functional team of over five members, focusing on administrative tasks, social media marketing, and human resources in a biotechnology company. She has conducted end-to-end communication with multinational business partners, maintaining high-quality service provision. Furthermore, she has traveled to countries such as China, the United Kingdom, France, Austria, and Estonia to present Armenia's business and investment opportunities.