Ian Ralph
About Ian Ralph
Ian Ralph is a Principal Customer Strategist currently working at 11:FS and has over 20 years of experience in the research and insights industry. He is also the Founder and Head Running Coach at Blaze Your Trail, where he combines his expertise in research with a passion for running to help individuals achieve their personal goals.
Work at 11:FS
Ian Ralph serves as Principal Customer Strategist at 11:FS, a position he has held since 2021. In this role, he applies his extensive experience in research and insights to develop effective customer strategies. His work involves analyzing customer behavior and preferences to enhance service offerings. Based in the City of London, he contributes to the company's mission of transforming financial services through innovative solutions.
Current Role at now-u
Since 2021, Ian Ralph has been working as Insights Project Manager at now-u in Romsey, England. In this role, he focuses on gathering and analyzing insights to inform project development and execution. His responsibilities include managing research initiatives and ensuring that insights align with the company's objectives. This position complements his expertise in customer strategy and research.
Background in Research and Insights
Ian Ralph has over 20 years of experience in the research and insights industry. His career includes significant roles at various organizations, such as Associate Director at Research International and Divisional Director at GfK NOP. He also served as Director at Marketing Sciences Unlimited and Walnut Unlimited. This extensive background informs his approach to customer strategy and enhances his ability to deliver valuable insights.
Education and Expertise
Ian Ralph studied at the University of St Andrews, where he earned an MA (Hons) in Economics from 1993 to 1998. His academic background provides a solid foundation for his work in research and customer strategy. The combination of his education and over two decades of industry experience allows him to effectively analyze market trends and customer needs.
Blaze Your Trail Coaching Business
Ian Ralph founded Blaze Your Trail, a coaching business based in Hampshire, in 2020. The business focuses on helping runners achieve their personal goals through tailored coaching programs. Ian combines his passion for running with his expertise in research and insights, offering a unique perspective to his clients. The philosophy of Blaze Your Trail centers on guiding individuals to find their own path amidst life's challenges.