Alan Cole
About Alan Cole
Alan Cole is the Head of SRE at 1E, with extensive experience in digital and technology leadership. He has held various senior roles in organizations such as Temenos, UK Home Office, and Broadridge Financial Solutions, focusing on operational efficiencies and cloud service delivery.
Work at 1E
Alan Cole has been serving as the Head of Site Reliability Engineering (SRE) at 1E since 2022. In this role, he focuses on enhancing operational efficiencies and streamlining activities within the organization. His leadership is characterized by a collaborative approach, fostering strong relationships with stakeholders across various levels, including the C-Suite. His tenure at 1E is marked by a commitment to optimizing workflows and building Client Success teams.
Previous Experience in Cloud Delivery and Operations
Prior to his current role, Alan Cole worked at Temenos as the Global Head of Cloud Delivery and Operations and Chief Cloud Officer from 2018 to 2019. His responsibilities included overseeing cloud operations on a global scale. He also held the position of Global Head (VP) of Cloud / Hosted Service Delivery, Operations and Support at JHC from 2019 to 2021, where he further developed his expertise in cloud services.
Background in Digital Delivery
Alan Cole has a diverse background in digital delivery, having worked at the UK Home Office as Head of Digital Delivery for a brief period in 2021. His experience spans various sectors, including finance and technology, where he has held significant roles such as Head of Operations at Broadridge Financial Solutions from 1996 to 2015 and Head of EMEA Operations at LogicMonitor from 2021 to 2022.
Education and Expertise
Alan Cole studied at Blatchington Mill from 1977 to 1981. He possesses significant expertise in designing and implementing ITIL-aligned solutions, particularly in SaaS, Cloud, and managed service providers. His skills include transitioning businesses from on-premise license models to SaaS and recurring revenue models, as well as building Cloud Centres of Excellence in multiple countries.
Achievements in Team Building and Operations
Alan Cole is known for his ability to build high-performing global teams from the ground up. He has a proven track record in establishing priorities to meet performance targets. His experience includes optimizing operational activities and driving efficiencies across various organizations, contributing to successful project outcomes and enhanced service delivery.