Bailey Dbouk
About Bailey Dbouk
Bailey Dbouk is a Senior Revenue Operations Analyst at 1E, where he has worked since 2024. He has a diverse background in revenue operations, office coordination, and customer support, with previous roles at North Jersey Therapy & Diagnostics Co., Party Fair, and Follett Higher Education Group.
Current Role at 1E
Bailey Dbouk currently serves as a Senior Revenue Operations Analyst at 1E, a position held since 2024. In this role, Bailey has successfully improved predictive reporting and data quality, which has enhanced the company's ability to optimize IT environments. Bailey also supports commercial and partner field teams with contract management, license issuance, support portal access, and customer communication. This position builds on previous experience at 1E, where Bailey worked as an Office Coordinator and a Revenue Operations Analyst.
Previous Experience
Prior to joining 1E in 2024, Bailey Dbouk held various roles that contributed to a strong foundation in operations and customer service. Bailey worked as a Lead Front Desk Receptionist at North Jersey Therapy & Diagnostics Co. from 2014 to 2017, and as a Sales Associate at Party Fair from 2011 to 2013. Additionally, Bailey served as an Associate/Personal Assistant to the General Merchandise Manager at Follett Higher Education Group from 2010 to 2014. These roles involved managing customer interactions and supporting operational tasks.
Education and Certifications
Bailey Dbouk earned a Bachelor of Arts in Organizational Communication from Montclair State University, completing the program from 2010 to 2014. In addition to this degree, Bailey obtained an ABC Certified Wedding Planner Certificate from Penn Foster Group in 2016. Bailey also has a Salesforce Certified Administrator credential, which supports the current role at 1E. Educational experiences include a brief study at Northumbria University in 2013.
Skills and Expertise
Bailey Dbouk possesses a strong background in event planning and office coordination. This includes managing office budgets, vendor relationships, and organizing internal and external events. Bailey's expertise extends to enhancing the efficiency and effectiveness of sales, marketing, customer success, and professional services departments at 1E. The combination of operational skills and customer service experience positions Bailey as a valuable asset in revenue operations.