Daniel Needham
About Daniel Needham
Daniel Needham is an Escalation Engineer at 1E in London, England, where he has worked since 2021. He has a background in application support and technical leadership, with previous roles at Eurodata Systems and Trustmarque.
Work at 1E
Daniel Needham has been employed at 1E since 2021, serving as an Escalation Engineer. In this role, he is responsible for addressing complex technical issues and providing advanced support to clients. Prior to his current position, he worked at 1E as an Application Support Engineer from 2017 to 2021. His experience at 1E spans a total of six years, contributing to his expertise in technical support and client relations.
Previous Employment Experience
Before joining 1E, Daniel Needham held various positions that contributed to his technical skills. He worked at Trustmarque (Part of Capita plc) as a Technical Lead on the Lonmar Global Risks contract from 2012 to 2016. Additionally, he served as a Systems & Application Support Analyst at Eurodata Systems for five months in 2011, and as an Outsourced Service Desk Team Leader at the same company for eight months from 2011 to 2012. These roles provided him with a solid foundation in systems support and team leadership.
Education and Expertise
Daniel Needham studied at JFS, where he gained foundational knowledge that supports his career in technical support and engineering. His educational background, combined with extensive work experience in various technical roles, has equipped him with the skills necessary to effectively troubleshoot and resolve complex issues in his current position.
Career Timeline
Daniel Needham's career spans over a decade, beginning with his role at Eurodata Systems in 2011. He transitioned to Trustmarque in 2012, where he worked until 2016. Following this, he joined 1E as an Application Support Engineer in 2017 and progressed to his current role as an Escalation Engineer in 2021. This timeline reflects his growth and development in the technical support field.