Douglas Hynes
About Douglas Hynes
Douglas Hynes is a Strategic Solutions Engineer with a diverse background in solutions engineering and consulting. He has held various roles in companies such as 1E, Nexthink, and Fusion Global Business Solutions, and he holds multiple degrees including an MBA from Marquette University.
Current Role at 1E
Douglas Hynes currently serves as a Strategic Solutions Engineer at 1E, a position he has held since 2023. In this role, he focuses on facilitating customer value realization discussions that prioritize business outcomes. His expertise allows him to bridge the gap between technology and business needs, ensuring that clients derive maximum value from their solutions.
Previous Experience at 1E
Prior to his current role, Douglas worked at 1E as a Principal Solutions Engineer from 2022 to 2023. During his tenure, he contributed to various projects aimed at enhancing client solutions and improving operational efficiencies. His experience at 1E has equipped him with a deep understanding of the company's offerings and client expectations.
Career Background
Douglas Hynes has a diverse professional background, having worked in various capacities across multiple organizations. He was a Solutions Consultant at Nexthink from 2020 to 2022, a North American Manager of Solutions Engineering at Fusion Global Business Solutions from 2019 to 2020, and a Remedy Developer at Froedtert Health from 2013 to 2016. His roles have consistently involved technical solutions and client engagement.
Educational Qualifications
Douglas holds an MBA from Marquette University, which he completed from 2010 to 2013. He also earned a Master of Science in Biomedical Engineering from Marquette University from 2006 to 2009. Additionally, he obtained a Bachelor of Science in Electrical Engineering from Southern Illinois University Edwardsville from 2000 to 2005. His educational background supports his technical and managerial expertise.
Certifications and Mentorship
Douglas Hynes holds ITIL v3 Foundations and Intermediate: Service Strategy certifications, which enhance his capabilities in service management. He is also dedicated to mentoring young engineers, assisting them in defining their professional 'why'. This commitment to mentorship reflects his focus on developing the next generation of engineering professionals.