Mike Cook
About Mike Cook
Mike Cook is an Escalation Engineer currently working at 1E in London, England. He has over 15 years of experience in IT, including roles at Humana and Kindred Healthcare, and possesses specialized skills in CMpivot and Azure Dev Ops.
Current Role at 1E
Mike Cook serves as an Escalation Engineer at 1E since 2022. In this role, he is responsible for addressing complex technical issues and providing support for the 1E Software Suite, which focuses on endpoint management and reporting. His position is based in London, England, where he applies his extensive knowledge and experience in IT infrastructure management.
Previous Experience at Humana
Mike Cook worked at Humana from 2012 to 2022, holding two positions. Initially, he served as a Technical Consultant for four years in the Louisville, Kentucky Area. He then advanced to the role of Senior Systems Engineer, where he worked for an additional six years. His tenure at Humana involved significant contributions to technical projects and system management.
Background in Systems Programming
Prior to his time at Humana, Mike Cook was employed at Kindred Healthcare as a Systems Programmer from 2007 to 2010. This role provided him with foundational experience in systems programming and contributed to his overall skill set in IT. He also worked at Bingham Greenebaum Doll LLP as a Systems Engineer for one year in 2010.
Education and Expertise
Mike Cook studied Computer Science at Northwest, where he earned an Associate of Science (A.S.) degree from 1998 to 2000. His educational background laid the groundwork for his technical expertise, which includes proficiency in Azure DevOps, PowerShell scripting, and CMpivot. These skills are essential for managing modern IT infrastructures and enhancing operational efficiency.
Skills and Professional Commitment
Mike Cook possesses specialized skills in CMpivot, a tool for real-time querying of devices in a Microsoft Endpoint Configuration Manager (MEMCM) environment. He demonstrates a strong commitment to team building and quality, fostering a productive work environment. His attention to detail is evident in his development, packaging, and distribution processes.