Lori E. Patrick
About Lori E. Patrick
Lori E. Patrick serves as the Vice President of Central Services at 1Path, where she focuses on enhancing service delivery and organizational performance. She has extensive experience in managing service operations and has held leadership positions in various companies, including NTT Security and Integralis.
Current Role at 1Path
Lori E. Patrick serves as the Vice President of Central Services at 1Path, a position she has held since 2022. In this role, she focuses on achieving high margin growth while ensuring quality service delivery. Her leadership is instrumental in enhancing organizational performance and managing service delivery teams effectively.
Previous Experience in Cybersecurity and IT Services
Prior to her current role, Lori worked at Navisite as Managed CyberSecurity Process Development for five months in 2019. She also held the position of VP Customer Service Management at NTT Security from 2013 to 2017, where she contributed to service management strategies. Additionally, she served as VP Services Operations at Integralis from 2008 to 2013, focusing on operational excellence.
Educational Background
Lori studied at Southern New Hampshire University, where she pursued a degree in Business Administration and Management. She achieved an Associate of Science (AS) from 2017 to 2018, which provided her with foundational knowledge in business principles and management practices.
Expertise in Service Delivery and Operations Management
Lori has a strong background in developing and managing service delivery teams, emphasizing organizational performance. She possesses extensive experience in managing Network Operations Centers (NOCs) and IT-SEC operations across international regions, including EMEA and APAC. Her practice of ITIL and ISO standards reflects her commitment to strategic vision and leadership in service delivery.
Career Progression and Leadership Roles
Lori's career includes significant leadership roles, such as Director of Global Operations at KSR from 2001 to 2006 and Director of Client Success at 1Path from 2019 to 2022. Her diverse experience across various organizations has equipped her with the skills necessary to drive operational success and enhance service delivery.