Abdelrahman Bendary
About Abdelrahman Bendary
Abdelrahman Bendary is a Customer Experience Specialist with over five years of experience in sales and customer support. He has worked for various companies, including Rehlat, BIGO Technology, and 3Commas.io, and holds a Bachelor of Commerce and Business Administration from Helwan University Cairo.
Current Role at 3Commas
Abdelrahman Bendary serves as a Customer Experience Specialist at 3Commas.io, a position he has held since 2022. In this remote role, he focuses on enhancing customer satisfaction and engagement through effective communication and support strategies. His responsibilities include addressing customer inquiries, resolving issues, and providing insights to improve the overall customer journey.
Previous Experience in Customer Support
Prior to his role at 3Commas, Bendary gained valuable experience in customer support at Rehlat, where he worked as a Customer Support Specialist for three months in 2022. His role involved assisting customers with their travel-related queries, demonstrating his ability to build relationships and exceed customer expectations.
Sales and Customer Engagement Background
Bendary has over five years of experience in sales and customer support. He worked as a Sales Supervisor at Forever Living Products Middle East from 2017 to 2019, where he developed skills in sales strategies and customer engagement. Additionally, he served as a Ticket Sales Representative at Tazkarti for two months in 2019, further enhancing his sales capabilities.
Educational Background in Business
Abdelrahman Bendary studied at Helwan University in Cairo, where he pursued a Bachelor of Commerce and Business Administration with a focus on Business Information Systems. He completed his degree from 2018 to 2022, equipping him with foundational knowledge in business practices and information systems that supports his professional roles.
Experience in Content Security
Bendary worked as a Content Security Specialist at BIGO Technology from 2020 to 2021. In this role, he was responsible for ensuring the integrity and security of content across platforms. His experience in this position contributed to his understanding of technology and its impact on customer experience.