Christina Andersen
About Christina Andersen
Christina Andersen is a Training Supervisor with extensive experience in customer service and training roles across various industries, including telecommunications and insurance. She has worked at 4Patriots since 2014 and has a proven track record in problem-solving and relationship-building.
Work at 4Patriots
Christina Andersen has been employed at 4Patriots since 2014, where she has held multiple roles over the years. She currently serves as a Training Supervisor, a position she has held since 2021. In addition, she has worked as a Training and Quality Supervisor since 2016 and as a Training and Quality Specialist since 2018. Prior to these roles, she was a Digital Customer Service Supervisor from 2015 to 2018. Her extensive tenure at 4Patriots highlights her commitment to the organization and her expertise in customer service and training.
Previous Experience in Customer Service
Christina Andersen has a diverse background in customer service, having worked in various capacities across multiple industries. She began her career at AT&T, where she served as a Customer Service/Trainer/Team Lead from 1994 to 2004. She later worked at Progressive Insurance as a Customer Service Representative for seven months in 2014, and at Xerox as a Customer Care Supervisor/Training Supervisor for six months in 2013. Her experience also includes a role as a Call Center Trainer at AEGON Americas in 2006.
Education and Expertise
Christina Andersen completed her education at Curtis High School. She possesses extensive experience in customer service and training roles, which spans over two decades. Her expertise includes strategic planning and process improvements aimed at enhancing service quality and profitability. Additionally, she is fluent in Spanish, which allows her to effectively communicate with a diverse clientele.
Achievements in Training and Quality
Throughout her career, Christina Andersen has demonstrated a proven track record of addressing critical problem areas and implementing effective solutions. Her ability to build strong relationships and trust with clients and team members has contributed to business growth and customer satisfaction. She is recognized for her strategic approach to improving service quality and profitability within her roles.