Anthony Gabriele
About Anthony Gabriele
Anthony Gabriele is a Regional Customer Success Manager at A Place for Mom, where he has worked since 2020. He has a background in account management and customer success, with previous roles at Cole Valley Software, Aderant, and Expert Institute.
Work at A Place for Mom
Anthony Gabriele has been serving as the Regional Customer Success Manager at A Place for Mom since 2020. In this role, he is responsible for managing Senior Living partnership accounts in Los Angeles County, California. He has successfully delivered 100% of his quota in both 2021 and 2022. His work involves executing a comprehensive engagement and communications strategy to maintain high customer satisfaction. Additionally, he performs periodic customer success reviews to confirm satisfaction, resolve issues, and expand service usage.
Previous Experience at Cole Valley Software
Before joining A Place for Mom, Anthony Gabriele worked at Cole Valley Software as a Senior Account Executive from 2013 to 2015. During his two years in this position, he operated in the Greater Los Angeles Area. His role involved managing client accounts and contributing to the company's sales objectives.
Experience at Aderant
Anthony Gabriele spent six years at Aderant, where he held multiple roles. He served as a Senior Account Executive from 2007 to 2013 and later transitioned to the position of Client Services Manager from 2015 to 2020. In these roles, he focused on client management and service delivery, enhancing customer relationships and satisfaction.
Education and Expertise
Anthony Gabriele studied at the University of California, Los Angeles (UCLA), where he earned a Bachelor of Arts degree in Psychology. His educational background provides a foundation for understanding customer needs and enhancing customer success strategies in his professional roles.
Customer Success Management Skills
In his current role and previous positions, Anthony Gabriele has developed strong skills in customer success management. He executes a comprehensive engagement strategy, educates customers on tools and best practices, and collaborates with National Account Managers to share insights for additional sales opportunities. His focus on maintaining high customer satisfaction is evident through his regular success reviews and proactive issue resolution.