Bob Loughbom
About Bob Loughbom
Bob Loughbom is a Collections Analyst with extensive experience in various industries, including collections, project management, and customer service. He is known for his organizational skills, collaborative nature, and ability to achieve customer satisfaction.
Work at A Place for Mom
Bob Loughbom has been employed as a Collections Analyst at A Place for Mom since 2020. In this role, he utilizes his expertise in collections and accounts receivable to manage financial processes effectively. His position involves organizing complex projects and defining key project priorities, contributing to the overall efficiency of the organization. Loughbom's collaborative approach and positive demeanor enhance team dynamics and workplace morale.
Education and Expertise
Bob Loughbom holds a Master of Science (M.S.) in Adult and Continuing Education from Kansas State University. He also earned a Bachelor of Arts (B.A.) in Management and Human Relations from MidAmerica Nazarene University. His educational background supports his extensive experience across multiple industries, including collections, project management, customer service, and operational oversight.
Background
Loughbom has a diverse professional background with experience spanning over two decades. He has held various roles in different industries, including sales, credit and risk assessment, and training and development. Prior to his current position, he worked at CarMax as a Sales Consultant - Omnichannel and held several positions in customer service and marketing operations, showcasing his adaptability and resourcefulness.
Previous Work Experience
Before joining A Place for Mom, Bob Loughbom worked at several organizations. He served as a Customer Service Representative and Project Manager at TC Transcontinental for 11 months in 2019. He also spent ten years at Sprint as a Marketing Operations Manager. Additionally, he worked as a Credit & Collections Manager at MYFreightWorld for a decade and as a Sales Representative at Freightquote for one year.
Skills and Professional Attributes
Bob Loughbom is recognized for his ability to organize complex projects and prioritize effectively. He is a skilled collaborator and a positive influence in the workplace. His resourcefulness and planning skills have led to successful outcomes and sustained customer satisfaction. Loughbom's proven track record in achieving customer and company goals highlights his commitment to excellence in his professional endeavors.