Christina Banchero
About Christina Banchero
Christina Banchero is a Senior Resource Coordinator II with extensive experience in health insurance plans and senior housing assistance. She has over 14 years of customer service experience and has worked with various health insurance providers, including Regence Blueshield and A Place For Mom.
Work at A Place for Mom
Christina Banchero has been employed at A Place for Mom as a Senior Resource Coordinator II since 2012. In this role, she specializes in client follow-up, assisting families in finding suitable senior housing and care options. Her extensive experience in the healthcare sector enhances her ability to navigate various health insurance plans and provide tailored support to clients.
Previous Experience at Regence Blueshield
Prior to her current position, Christina Banchero worked at Regence Blueshield for over 13 years. She served as a Team Lead for Regencecare and Healthy Options from 2004 to 2009, where she managed team operations in Tacoma, Washington. Earlier, she worked as a Member Services Representative from 1995 to 2003, gaining valuable experience in customer service and benefits plan assistance.
Background in Customer Service
Christina Banchero has accumulated over 14 years of experience in customer service and benefits plan assistance within the health insurance industry. Her career began at UPS, where she worked in sales and customer service from 1990 to 1995 in Atlanta, Georgia. This foundational experience has contributed to her skills in client relations and problem-solving.
Education and Expertise
Christina Banchero has developed expertise in various health insurance plans, including Basic Health Plan, HMO, Healthy Options, Medicare Advantage, and Federal plans. She has experience in writing protocols and providing assistance to supervisors, which she gained during her internship as a team lead. This combination of skills supports her role in coordinating resources for senior care.