Darla Reynolds
About Darla Reynolds
Darla Reynolds serves as the Sr. Manager of Customer Acquisitions at A Place for Mom, where she applies her extensive experience in sales and marketing to foster brand loyalty and drive customer engagement. With a strong background in management and a degree in Mass Communications, she excels in communication, consultative selling, and strategic business development.
Current Role at A Place for Mom
Darla Reynolds serves as the Senior Manager of Customer Acquisitions at A Place for Mom, a position she has held since 2020. In this role, she focuses on enhancing customer acquisition strategies and improving brand loyalty within the Kansas City, Missouri area. Her responsibilities include overseeing sales initiatives, pricing strategies, and customer retention efforts. Darla's strong customer-centric approach aims to foster referrals and repeat business, contributing to the overall growth of the organization.
Previous Experience in Sales Management
Darla Reynolds has extensive experience in sales management, having worked at various organizations prior to her current role. She was an Area Sales Manager at YP, The Real Yellow Pages® from 2012 to 2017, where she managed sales operations in Overland Park, Kansas. Following that, she served as a District Manager at Insperity for one year in 2018-2019. Additionally, she held positions at DexYP as an Area Sales Manager and Thryv Business Advisor in 2017, contributing to her comprehensive understanding of sales processes and customer engagement.
Education and Academic Background
Darla Reynolds earned her Bachelor of Science degree in Mass Communications from Southeast Missouri State University. This academic background has equipped her with strong verbal and written communication skills, which she applies in her professional roles. Her education supports her analytical abilities and enhances her effectiveness in customer interactions and presentations.
Skills and Expertise in Sales and Marketing
Darla Reynolds possesses a broad knowledge of current and emerging sales and marketing methodologies. She is skilled in consultative selling, contract negotiations, and business strategy. Her expertise extends to skill gap analysis, coaching, and market intelligence, allowing her to effectively cultivate and retain clients. Additionally, she is proficient in Salesforce CRM management and Microsoft Office Suite, which aids in her account and product management tasks.
Management Experience and Leadership Skills
With over fifteen years of management experience, Darla Reynolds has a proven track record of exceeding sales objectives and maintaining high net promoter scores. Her leadership skills include training and developing teams, human capital management, and strategic direction and implementation. Darla's competitive and organized nature drives her to surpass expectations and help others achieve their goals.