Elizabeth Brown
About Elizabeth Brown
Elizabeth Brown serves as a Customer Service Coordinator at A Place for Mom, where she has worked since 2019. Previously, she held a position as a Customer Support Associate at Blackbaud for nine months in 2018-2019.
Work at A Place for Mom
Elizabeth Brown has been employed at A Place for Mom as a Customer Service Coordinator since 2019. In this role, she is responsible for managing customer inquiries and ensuring a high level of service for clients seeking assistance with senior living options. Her position involves coordinating communication between families and service providers, facilitating a smooth experience for those navigating the complexities of senior care.
Previous Experience at Blackbaud
Before joining A Place for Mom, Elizabeth Brown worked at Blackbaud as a Customer Support Associate from 2018 to 2019. During her nine-month tenure in the Charleston, South Carolina area, she provided support to customers, addressing their inquiries and resolving issues related to the company's software solutions. This experience contributed to her skills in customer service and support.
Customer Service Expertise
With several years of experience in customer service roles, Elizabeth Brown has developed a strong foundation in client relations and support. Her work at A Place for Mom and Blackbaud has equipped her with the skills necessary to effectively communicate with customers, understand their needs, and provide timely solutions. This expertise is essential in her current role, where she assists families in making informed decisions about senior care.
Location and Professional Background
Elizabeth Brown is based in the Charleston, South Carolina area. Her professional background includes significant experience in customer service, particularly in the technology and senior care sectors. This combination of experience enhances her ability to serve clients effectively and contribute to the mission of A Place for Mom.