Jessica Delgado
About Jessica Delgado
Jessica Delgado is a Customer Success Manager at A Place for Mom, where she has worked since 2021. She holds a Bachelor's degree in Journalism from The University of Kansas and has a diverse background in sales, management, and social media.
Work at A Place for Mom
Jessica Delgado serves as a Customer Success Manager at A Place for Mom, a role she has held since 2021. In this position, she focuses on enhancing customer experiences specifically within Senior Living Communities. Her responsibilities include strategizing and implementing business initiatives aimed at improving customer satisfaction. Delgado's work is centered around teaching best practices that contribute to operational improvements and overall customer service.
Education and Expertise
Jessica Delgado earned her Bachelor's degree in Journalism from The University of Kansas, completing her studies from 2006 to 2010. Her educational background has equipped her with strong communication skills, which she applies in her professional roles. Delgado's expertise spans various fields, including sales, management, and social media, allowing her to approach customer success from multiple perspectives.
Previous Experience at Spring Venture Group
Before joining A Place for Mom, Jessica Delgado worked as a Business Development Specialist at Spring Venture Group from 2016 to 2021. In this role, she contributed to the company's growth by focusing on business initiatives and customer engagement strategies. Her experience at Spring Venture Group helped her develop skills that are essential for her current position in customer success.
Previous Experience at Nordstrom
Jessica Delgado was employed at Nordstrom as a Manager from 2007 to 2016. During her nine years at Nordstrom, she gained valuable experience in retail management and customer service. This role provided her with insights into customer needs and expectations, which she now leverages in her current position to enhance customer experiences.
Professional Background
Jessica Delgado has a diverse professional background that encompasses roles in sales, management, and social media. This varied experience allows her to approach customer success with a well-rounded perspective. Her career trajectory demonstrates her ability to adapt and thrive in different environments, contributing to her effectiveness in her current role.