Karen Amos
About Karen Amos
Karen Amos serves as a Customer Onboarding Specialist at A Place for Mom, where she has worked since 2022. Previously, she held the position of Senior Global Service Manager at PGi for 25 years, from 1996 to 2021.
Work at A Place for Mom
Karen Amos has been employed at A Place for Mom since 2022, serving as a Customer Onboarding Specialist. In this role, she is responsible for facilitating the onboarding process for new customers, ensuring a smooth transition and positive experience. Her expertise in customer service is essential to helping families navigate the complexities of senior living options.
Previous Experience at PGi
Before joining A Place for Mom, Karen Amos worked at PGi for 25 years, holding the position of Senior Global Service Manager from 1996 to 2021. In this capacity, she managed global service operations and contributed to the development of customer service strategies. Her long tenure at PGi provided her with extensive experience in service management and customer relations.
Professional Background
Karen Amos has a robust professional background in customer service and onboarding processes. Her experience spans over two decades in various roles, focusing on enhancing customer experiences and operational efficiency. This background equips her with the skills necessary to excel in her current position.