Kathy A Kolar
About Kathy A Kolar
Kathy A Kolar is a Customer Success Manager with a Bachelor's Degree in Marketing from Robert Morris University. She has extensive experience in sales and marketing roles within the hospitality industry, demonstrating strong problem-solving skills and a commitment to customer satisfaction.
Current Role at A Place for Mom
Kathy A Kolar serves as a Customer Success Manager at A Place for Mom, a position she has held since 2021. Based in Cleveland, Ohio, she focuses on enhancing customer satisfaction and promoting sales growth. Her role involves developing strategic plans that align with the company's goals, leveraging her extensive experience in customer relationship management.
Previous Experience in Hospitality
Kathy has a substantial background in the hospitality industry, having worked in various leadership roles. She was the Director of Sales and Marketing at InterContinental Hotels Group (IHG®) from 1995 to 2013, where she spent 18 years. She also held similar positions at Wyndham Pittsburgh University Center from 2013 to 2014, and at Marriott Hotels from 2016 to 2017. Her expertise includes managing market research and providing strategic direction for promotion and advertising.
Education and Expertise
Kathy earned her Bachelor's Degree in Marketing from Robert Morris University. Her educational background supports her expertise in developing strategic sales plans and enhancing customer satisfaction. She is recognized for her innovative problem-solving skills and strong analytical abilities.
Leadership and Team Management Skills
Kathy is known for her ability to foster a team culture that aligns with company values. She has demonstrated a capacity to work independently or collaboratively to meet shifting goals and tight deadlines. Her strong verbal and written communication skills enable her to operate effectively in fast-paced environments.
Achievements in Sales Performance
Throughout her career, Kathy has a proven track record of exceeding quotas and performance goals. Her experience in developing strategic sales plans has contributed to significant sales growth in her previous roles within the hospitality sector.