Kayla Kang
About Kayla Kang
Kayla Kang is a Customer Integration Analyst with expertise in generating reports using SQL and Excel, currently working at A Place for Mom in Seattle. She holds a Bachelor's degree in Sociology from the University of Washington and has previous experience in customer service roles at Nordstrom and Starbucks.
Work at A Place for Mom
Kayla Kang has been employed at A Place for Mom as a Customer Integration Analyst since 2019. In this role, she focuses on generating daily and weekly reports utilizing SQL and Excel. These reports are essential for supporting the growth of ongoing pilot programs. Kang demonstrates flexibility in managing priorities and deadlines while adhering to company policies during contract execution.
Previous Experience at Nordstrom
Before joining A Place for Mom, Kayla Kang worked at Nordstrom as a Customer Service Representative from 2018 to 2019. During her nine-month tenure in Bellevue, she developed skills in customer interaction and service, contributing to the overall customer experience.
Background in Sociology
Kayla Kang studied Sociology at the University of Washington, where she earned her Bachelor's degree from 2017 to 2019. This educational background provided her with a strong foundation in understanding social dynamics and human behavior, which can be beneficial in her professional roles.
Experience at Starbucks
Kayla Kang worked as a Barista at Starbucks from 2016 to 2018 for two years in Bellevue. This role allowed her to gain experience in a fast-paced environment, enhancing her customer service skills and ability to work under pressure.
Problem-Solving Skills
Kayla Kang has a strong background in investigating and resolving problems. She applies analytical skills to assess situations and conduct research, which aids in effective decision-making and problem resolution in her current role.