Kristen Smith
About Kristen Smith
Kristen Smith is a Customer Success Manager with a background in marketing and community relations. She has held various positions in the senior living and cosmetology industries, including roles at Charles Morris Salon and Meridian Senior Living.
Current Role at A Place for Mom
Kristen Smith has been serving as a Customer Success Manager at A Place for Mom since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring that clients receive the support they need. Her responsibilities include managing client relationships and addressing any concerns that arise during their engagement with the company.
Previous Experience in Senior Living
Prior to her current position, Kristen worked in various roles within the senior living sector. She served as the Director of Marketing and Community Relations at Meridian Senior Living from 2020 to 2021. Following that, she held the position of Director of Sales Marketing at Integral Senior Living for five months in 2021 to 2022. These roles involved overseeing marketing strategies and community engagement efforts.
Background in Cosmetology
Kristen began her career in the beauty industry, working as a Hair Stylist at Charles Morris Salon from 2014 to 2017. She also worked as a Salon Leader and Master Hairstylist at Ratner Companies from 2009 to 2014. Her education in cosmetology includes a Licentiate degree from Pivot Point International Academy, where she studied from 2008 to 2009.
Educational Qualifications
Kristen Smith has a diverse educational background. She studied English/Language Arts Teacher Education at the University of Illinois at Chicago from 2006 to 2008. Additionally, she completed her cosmetology training at Pivot Point International Academy, where she studied from 2008 to 2009.