Matteo Busalacchi

Matteo Busalacchi

Customer Solutions Specialist @ A Place for Mom

About Matteo Busalacchi

Matteo Busalacchi is a Customer Solutions Specialist at A Place for Mom in Seattle, Washington, where he has worked since 2020. He has a background in marketing and communications, with experience in email marketing, content management, and social media campaigns.

Work at A Place for Mom

Matteo Busalacchi has been employed at A Place for Mom since 2020, serving as a Customer Solutions Specialist in Seattle, Washington. In this role, he has managed communications with over 900 organizational partners and several national account managers, demonstrating his capability in relationship coordination. Prior to this position, he worked as a Customer Solutions Coordinator from 2019 to 2020, where he gained experience in customer service and support.

Education and Expertise

Matteo studied at Seattle University from 2015 to 2019, earning a degree in Strategic Communications with a minor in Business Administration. His education focused on Public Relations and Image Management. During his time at Seattle University, he was involved in significant projects, including advising on a highly successful social media campaign for the Seattle University Alumni Association, which utilized major platforms such as Facebook, Instagram, and LinkedIn.

Background in Marketing and Communications

Matteo has a background in marketing and communications, having worked as an Interim Marketing Coordinator at Seattle University for five months in 2019. Additionally, he served as a Marketing Assistant from 2017 to 2019, where he contributed to various marketing initiatives. His experience includes facilitating email marketing campaigns from creation to post-campaign analysis, showcasing his ability to create compelling content and utilize data for improved results.

Technical Skills and Tools

Matteo possesses technical skills in several marketing tools and platforms. He is proficient in using MailChimp and Campaign Monitor for email marketing, as well as TerminalFour and SilkStart for content management. His graphic design skills include proficiency in Adobe InDesign, Photoshop, and Illustrator, which support his content creation efforts. Additionally, he is experienced in using Google and Facebook Analytics to inform data-driven digital marketing strategies.

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