Megan Wallace
About Megan Wallace
Megan Wallace serves as the Operations Manager at A Place for Mom, where she has worked since 2018. With a background in market research and emergency management, she contributes to product innovations and operational efficiency.
Work at A Place for Mom
Megan Wallace has served as Operations Manager at A Place for Mom since 2018. In this role, she has been responsible for overseeing operational processes and ensuring that initiatives align with the company's strategic goals. Her contributions include establishing and monitoring success metrics for key projects, which helps to drive performance and efficiency within the organization.
Previous Experience at Sanford Health
Before joining A Place for Mom, Megan Wallace worked at Sanford Health as a Supervisor from 2015 to 2017 in Fargo. During her tenure, she gained valuable experience in healthcare operations, which has informed her current role. Her background in this sector has equipped her with insights into effective management practices and operational efficiency.
Education and Expertise
Megan Wallace studied at Metropolitan State University of Denver, where she earned a Bachelor’s degree in Women's Studies from 2007 to 2011. Her academic background, combined with her professional experience, has provided her with a strong foundation in market research and voice of customer analysis, contributing to product innovations in her current role.
Certifications and Specializations
Megan holds several certifications that enhance her expertise in operations management. She possesses a FEMA National Healthcare Disaster Certification, which highlights her skills in emergency management within the healthcare sector. Additionally, she has earned a Lean Six Sigma Black Belt (ICBB) certification, indicating her proficiency in process improvement methodologies.
Role as Subject Matter Expert
In her capacity as Operations Manager, Megan Wallace serves as a Subject Matter Expert and consultant for Commercial Operations. She provides specialized knowledge and guidance, helping to shape operational strategies. Her responsibilities also include drafting and maintaining process documentation for both Business as Usual (BAU) and pilot processes, ensuring clarity and consistency across operations.