Melissa Danson, Bsn
About Melissa Danson, Bsn
Melissa Danson, BSN, is a Customer Success Manager at A Place for Mom, where she has worked since 2022. She has a diverse background in sales and healthcare, having held various account executive roles and possessing a Bachelor of Science in Nursing.
Work at A Place for Mom
Melissa Danson has been serving as a Customer Success Manager at A Place for Mom since 2022. In this role, she utilizes her extensive background in healthcare and customer relations to enhance client satisfaction and support. Her responsibilities include managing customer accounts, addressing client needs, and ensuring a positive experience with the services offered. Her experience in clinical healthcare informs her approach, allowing her to provide tailored solutions to clients.
Previous Work Experience
Prior to her current position, Melissa Danson held various account executive roles across multiple organizations. She worked at Cox Communications from 2004 to 2006, TEGNA from 2006 to 2009, and Katz Media Group from 2000 to 2001. Additionally, she spent five years at Smart Pharmacy from 2014 to 2019 and two years at Meridian Bioscience Inc. from 2020 to 2022. Her diverse experience in sales and account management has equipped her with strong negotiation skills and a proven track record in achieving business results.
Education and Expertise
Melissa Danson studied Nursing at Emory University, where she earned a Bachelor of Science degree. She also attended Penn State University, achieving a Bachelor’s Degree in Advertising. Furthermore, she studied at Georgia Perimeter College. Her educational background in nursing, combined with her expertise in pharmacology and medical devices, enhances her effectiveness in the healthcare sector, particularly in her role as a Customer Success Manager.
Background in Healthcare
Melissa Danson has a strong background in clinical healthcare, having worked as a Student Nurse at Emory University from 2011 to 2013. This experience provides her with a solid understanding of healthcare practices and patient needs, which she leverages in her current role. Her unique combination of skills in nursing and account management allows her to effectively communicate with clients and deliver value in the healthcare industry.
Communication and Relationship Management Skills
Melissa Danson is recognized for her excellent verbal and written communication skills, which are critical in her roles in sales and customer success. She is known for her 'hunter' mentality, which she combines with strong relationship management skills to establish and strengthen customer relationships. This approach has contributed to her success in achieving positive outcomes for both clients and the organizations she has worked with.