Mirka Biegunska
About Mirka Biegunska
Mirka Biegunska is a Customer Success Manager with extensive experience in senior living and healthcare. She has a strong educational background and has successfully managed numerous senior living accounts, generating significant revenue.
Work at A Place for Mom
Mirka Biegunska has been serving as a Customer Success Manager at A Place for Mom since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring effective service delivery. She conducts monthly in-person and Zoom meetings with Sales Directors and Regional Directors to strengthen relationships and monitor progress. Her efforts contribute to the overall success of the organization in the senior living sector.
Previous Experience in Senior Living
Before joining A Place for Mom, Mirka Biegunska held several key positions in the senior living industry. She worked as the Director of Resident Programs at Senior Lifestyle from 2015 to 2021, where she was instrumental in program development. Additionally, she served as the Marketing Director at Tutera Senior Living and Health Care for 11 months in 2021-2022. Her experience also includes a role as Community Life Manager at Pathway to Living from 2014 to 2015.
Education and Expertise
Mirka Biegunska studied at Harper College, where she earned a Certificate in Activities Director in 2012. She also completed a Bachelor's degree at the College of Management and Entrepreneurship, majoring in Management and Marketing with a minor in Financial Management from 2001 to 2004. Additionally, she studied at the Alzheimer's Association in 2015, further enhancing her expertise in senior care.
Achievements in Customer Success
In her role as Customer Success Manager, Mirka Biegunska achieved 145% of her goal in the first quarter in the market. She has managed over 100 senior living accounts across Illinois and Wisconsin, generating more than $5 million in annual revenue. Her contributions have been recognized within her previous roles, where she was named MVP twice within a 12-month period.