Sam J. Gutierrez
About Sam J. Gutierrez
Sam J. Gutierrez is a Quality Analytics Specialist currently working at A Place for Mom in Seattle, WA, where he has been employed since 2018. He has a diverse background in various roles across multiple companies, including Pacific Gas and Electric Company and Kaiser Permanente, and holds a Bachelor of Arts in Political Science from San Diego State University.
Work at A Place for Mom
Sam J. Gutierrez has been employed at A Place for Mom as a Quality Analytics Specialist since 2018. In this role, he focuses on analyzing quality metrics to enhance the services offered by the organization. His work primarily involves remote tasks, allowing him to contribute effectively from Seattle, WA. Over the years, he has demonstrated a commitment to improving quality standards and has been recognized for his strong work ethic and willingness to take on additional responsibilities.
Previous Employment History
Prior to his current position, Sam J. Gutierrez held various roles in different organizations. He worked at Pacific Gas and Electric Company as an Administrative Support Specialist from 2013 to 2014. He also served as an Associate Account Representative at Amica Mutual Insurance for seven months in 2017. His experience includes positions at Kaiser Permanente as a Human Resources Representative from 2012 to 2013, and at ReedHein & Associates as a Quality Assurance Analyst from 2017 to 2018. Additionally, he worked at Lending Club in multiple capacities, including Credit Specialist and Member Support Representative, from 2014 to 2016.
Education and Expertise
Sam J. Gutierrez earned a Bachelor of Arts degree in Political Science from San Diego State University-California State University, where he studied from 1995 to 1998. He also completed a Certificate of Completion in Paralegal Studies at California State University-Fresno in 1998. His educational background supports his analytical skills and proficiency in various software applications, including MS Office Suite, Salesforce CRM, and Adobe Creative Suite.
Technical Skills and Proficiencies
Sam J. Gutierrez possesses technical proficiency in a diverse range of software and tools essential for his roles. He is skilled in using MS Office Suite, Mac OS, PeopleSoft HRIS, IBM Notes, Salesforce CRM, ZenDesk, and Adobe Creative Suite. His ability to understand complex reports and develop innovative solutions is a notable aspect of his expertise, contributing to his effectiveness in quality analytics.
Work Ethic and Recognition
Throughout his career, Sam J. Gutierrez has been recognized by his superiors for his eagerness to take on additional responsibilities and his impeccable work ethic. His commitment to quality and dedication to his roles have made him a valued team member in each of his positions. He is known for his ability to work remotely while maintaining high standards of performance.