Sharon La Gaipa

National Customer Success Manager @ A Place for Mom

About Sharon La Gaipa

Sharon La Gaipa serves as the National Customer Success Manager at A Place for Mom, where she focuses on enhancing the growth and success of senior care community customers. With extensive experience in advertising and account management, she has worked with various media companies and has a strong background in business administration.

Current Role at A Place for Mom

Sharon La Gaipa serves as the National Customer Success Manager at A Place for Mom, a position she has held since 2021. In this role, she focuses on enhancing the growth and success of senior care community customers. She leverages technology, resources, and best practices to support over 16,000 community customers nationwide in the senior advisory and referral service industry. Her work emphasizes building relationships that provide personalized and insight-driven senior living options for families.

Previous Experience at Connoisseur Media LLC

Before her current role, Sharon La Gaipa worked at Connoisseur Media LLC as a Senior Account Manager and Digital Specialist from 2018 to 2020. During her two years there, she managed client accounts and developed digital strategies to enhance customer engagement and satisfaction.

Career at Morris Media Group

Sharon La Gaipa was employed at Morris Media Group (TownVibe) as an Advertising Sales Manager from 2005 to 2011. Over her six-year tenure, she was responsible for managing advertising sales and developing client relationships to drive revenue growth.

Education and Academic Background

Sharon La Gaipa graduated from Wilton High School and later attended Gibbs College, where she achieved a degree in Business Administration. Her educational background provides a foundation for her career in customer success and account management.

Experience at Hearst

Sharon La Gaipa held multiple positions at Hearst. She worked as an Account Executive from 2012 to 2015, followed by a role as Senior Account Executive from 2015 to 2017. In 2017, she briefly served as a Strategic Account Executive for four months. Her experience at Hearst contributed to her skills in account management and strategic sales.

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