Tatyana Zlotsky
About Tatyana Zlotsky
Tatyana Zlotsky serves as the Chief Customer Officer and General Manager at A Place for Mom, where she has implemented strategies to enhance customer experience and digital acquisition. She is set to become the Chief Executive Officer of the organization and has a diverse background in marketing and leadership roles across various companies.
Current Role at A Place for Mom
Tatyana Zlotsky serves as the Chief Customer Officer and General Manager at A Place for Mom since 2021. In this role, she focuses on enhancing customer experience and driving strategic initiatives. She has implemented strategies that significantly scaled and digitized acquisition channels, contributing to the organization's growth. Zlotsky is set to transition to the role of Chief Executive Officer, further expanding her influence within the company.
Previous Positions and Experience
Before her current role, Zlotsky held several significant positions. She was the President and Chief Revenue Officer at A Place for Mom prior to becoming Chief Customer Officer. Her career includes roles at American Express, where she served as Vice President in various capacities, including Digital Product Development and Digital Acquisition Marketing. She also worked at Emerson Electric Co. as a Senior Analyst/Manager and held marketing leadership roles at Visible World and MessageLabs.
Education and Professional Development
Zlotsky earned her Bachelor of Science in Marketing from Rutgers University, where she studied from 1999 to 2003. She furthered her education with an MBA in Finance and Marketing from Rutgers University from 2004 to 2006. Additionally, she completed the High Potentials Leadership Program at Harvard Business School in 2016, which focused on enhancing leadership skills and strategic thinking.
Achievements in Digital Innovation
Throughout her career, Zlotsky has been recognized for driving digital innovation and improving customer experience. At A Place for Mom, she has elevated the brand's presence and implemented effective marketing strategies. Her leadership has been instrumental in building strong teams and fostering a culture of innovation within the organizations she has worked for.