Miyu Fuchioka
About Miyu Fuchioka
Miyu Fuchioka is a Community Support Analyst with extensive experience in educational technology and customer service. She has worked at A Thinking Ape since 2016 and previously held various roles at UC Berkeley's Educational Technology Services.
Current Role at A Thinking Ape
Miyu Fuchioka serves as a Community Support Analyst at A Thinking Ape, a position she has held since 2016. In this role, she is responsible for providing support to the community, addressing inquiries, and ensuring a positive user experience. Her work contributes to the overall engagement and satisfaction of the platform's users. The Vancouver, Canada Area serves as her workplace, where she has continued to develop her skills in community management and support.
Previous Experience at UC Berkeley
Miyu Fuchioka has extensive experience at Educational Technology Services, UC Berkeley, where she held multiple roles from 2012 to 2015. Initially, she worked as a Computer Consultant for three years, providing IT support and consulting services. She also served as a Project/Operations Lead for 11 months in 2013, where she led project teams in educational technology consulting. Additionally, she worked as an SCCS Consultant and Classroom Technology Assistant, further enhancing her expertise in technology support and educational services.
Translation Experience
In addition to her roles in educational technology, Miyu Fuchioka worked as a Japanese to English Translator at Cactus Communications from 2016 to 2017. This position allowed her to utilize her language skills and provided her with experience in translation services. Her proficiency in both languages supports her ability to communicate effectively in diverse environments.
Education and Academic Background
Miyu Fuchioka studied at the University of California, Berkeley, where she earned a Bachelor’s Degree in Cognitive Science from 2011 to 2015. This academic background provided her with a strong foundation in understanding human cognition and technology, which is applicable to her roles in community support and educational technology.
Customer Service and IT Support Skills
Miyu Fuchioka possesses a background in customer service within the IT support sector. Her experience in various roles at UC Berkeley has equipped her with the skills necessary to address user needs effectively. This customer service expertise complements her technical knowledge, making her well-suited for her current position in community support.