Santiago Godinez
About Santiago Godinez
Santiago Godinez serves as the Sr. Director of Customer Success at Abacus Insights, bringing significant experience from his previous roles at Dignity Health and CommonSpirit Health. He has expertise in revenue cycle system conversions and has managed projects with budgets exceeding $50 million.
Work at Abacus Insights
Santiago Godinez serves as the Senior Director of Customer Success at Abacus Insights. He has been in this role since 2021, contributing to the company's focus on enhancing customer satisfaction and success within the healthcare technology sector. His responsibilities include overseeing customer engagement strategies and ensuring that clients effectively utilize the company's solutions.
Previous Experience at Dignity Health
Prior to his current role, Santiago worked at Dignity Health as a Senior Project Manager from 2014 to 2020. During his six years there, he managed various projects, focusing on improving operational efficiency and project delivery within the organization.
Experience at CommonSpirit Health
Santiago held the position of Program Manager at CommonSpirit Health for eight months in 2021. His role involved coordinating programs that aligned with the organization's strategic goals, contributing to the overall improvement of healthcare services.
Background in Community Health Systems
From 2007 to 2014, Santiago worked as a Program Director at Community Health Systems. Over his seven-year tenure, he was responsible for managing multiple healthcare programs, focusing on enhancing service delivery and operational outcomes.
Education and Expertise
Santiago Godinez studied at Arizona State University, where he earned a degree in Computer Systems Engineering from 1999 to 2001. His educational background supports his expertise in revenue cycle system conversions and the deployment of hospital EMRs and patient portals. He is skilled in implementing various clinical, financial, and ambulatory care applications, including Cerner, McKesson, Meditech, Keane, and HMS.